Talevo helps you track films and television programmes, receive recommendations and use social and game features. We use the information needed to run those features. We do not sell personal information and we do not use it for third-party advertising.
Who is responsible for your information?
Talevo is an independently operated service based in Scotland, United Kingdom. For data-protection purposes, Talevo is the controller of the personal information described in this policy. Contact us at [email protected].
Information we collect
Account and profile information
This may include your user ID, email address, authentication provider, display name, username, biography and profile image. We do not receive your Google or Apple account password.
Your Talevo activity
This may include watched and want-to-watch lists, ratings, reactions, notes, rankings, top-five lists, preferences, setup-questionnaire answers and viewing activity.
Social, safety and game information
This may include follows, follow requests, blocks, notifications, reports and information needed to create or join game rooms.
Technical information
Our service providers may process information such as device and app details, IP address, authentication records, security logs and diagnostic information needed to deliver and protect Talevo.
Search and title information
When you search for or browse films and programmes, search terms, title identifiers and discovery filters may be sent to The Movie Database (TMDB) so that Talevo can return relevant title information. Talevo does not intentionally keep a separate history of your search terms.
How and why we use information
- To create and secure your account and provide the features you request.
- To save your library, preferences, ratings and profile.
- To personalise recommendations based on the choices and activity you provide.
- To enable following, profile visibility, reports and multiplayer game features.
- To prevent abuse, investigate problems, enforce our rules and keep the service reliable.
- To comply with legal obligations and respond to valid legal requests.
Our main lawful basis is that processing is necessary to provide Talevo to you. We also rely on legitimate interests where necessary to secure, maintain and improve the service, prevent misuse and understand technical faults. Where the law requires consent, you may withdraw it at any time.
Service providers and sharing
We share information only where needed to operate Talevo, when you choose to make information visible to other users, or when legally required. Our principal providers are:
- Google Firebase — authentication, database, file storage and server functions.
- Google Sign-In and Apple Sign in with Apple — if you choose one of these sign-in methods.
- The Movie Database (TMDB) — film and television search, artwork and metadata.
These providers may process information in countries outside the UK. Where required, transfers are protected using recognised legal safeguards supplied by the relevant provider. Talevo does not sell your personal information.
Talevo uses the TMDB API but is not endorsed or certified by TMDB.
Social features and your choices
Your username, display name and profile image may be visible to other Talevo users so they can find or recognise you. Other profile or library information is shown according to Talevo's privacy controls and the audience you select. Private account controls and blocking can limit access, but you should avoid putting sensitive personal information in your public profile or notes.
How long we keep information
We generally keep account information while your account is active. We keep individual records until you remove them, they are no longer needed for the feature, or you delete your account. Security and report records may be retained for a limited period where reasonably necessary to investigate abuse, protect users or meet legal obligations. After deletion from active systems, residual copies may remain temporarily in restricted backups until those backups are overwritten.
Delete your Talevo account
You can permanently delete your account in the app by opening Settings → Account → Delete account and following the confirmation steps.
If you cannot access the app, email us from the address connected to your account. Use the subject Talevo Account Deletion Request. We may ask you to verify ownership before acting.
Request account deletionDeleting your account removes your profile and associated Talevo data, including lists, ratings, preferences, social connections and uploaded profile images. Limited records may be retained only where required for security, fraud prevention or legal compliance. We aim to complete verified email requests within 30 days.
Your data-protection rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase or restrict your information, receive a portable copy, and object to certain processing. You may also withdraw consent where processing relies on consent. Email [email protected] to make a request.
You may complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint. We would appreciate the opportunity to address your concern first.
Age requirements
Talevo is not intended for children under 13, and we do not knowingly allow children under 13 to create accounts. If you believe a child under 13 has provided personal information, contact us so we can investigate and delete it.
Security
We use access controls, authentication, security rules and other reasonable safeguards designed to protect information. No online service can guarantee absolute security.
Changes to this policy
We may update this policy when Talevo's features, providers or legal obligations change. We will update the date at the top and provide additional notice in the app when a change is significant.
Contact
Questions, privacy requests and deletion requests can be sent to [email protected].